Privacy Policy

Introduction

plattetlsm B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plattetlsm.live or interact with our beauty academy services.

As a company registered in the Netherlands (Registration Number: D66385201), we comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller

plattetlsm B.V. is the data controller for the personal information we collect. You can contact us regarding any privacy matters at:

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you interact with our services, register for courses, or contact us. We collect the following types of information:

Personal Information

• Name and contact details (email address, phone number, postal address)
• Course enrollment information and academic records
• Payment and billing information
• Communications and correspondence with us
• Marketing preferences and consent records

Technical Information

• IP address and browser information
• Website usage data and analytics
• Cookie data and preferences
• Device and connection information

How We Use Your Information

We explain how we use your information for various purposes related to our beauty academy services. The use of your data is based on the following legal bases under GDPR:

Legal Basis for Processing

• Contract Performance: To provide our educational services and fulfill our contractual obligations
• Legitimate Interest: To improve our services, conduct analytics, and ensure security
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with applicable laws and regulations

Specific Uses

• Processing course applications and enrollment
• Providing educational services and student support
• Processing payments and maintaining financial records
• Communicating about courses, schedules, and academy updates
• Improving our website and services
• Sending marketing communications (with consent)
• Complying with legal and regulatory requirements

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in delivering our services (payment processors, IT support)
• With certification bodies for qualification purposes
• When required by law or to protect our legal rights
• In the event of a business transfer or merger
• With your explicit consent for specific purposes

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Student Records: 7 years after course completion for certification purposes
• Financial Records: 7 years as required by Dutch tax law
• Marketing Data: Until consent is withdrawn or 3 years of inactivity
• Website Analytics: 26 months maximum

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal information:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at privacy@plattetlsm.live. We will respond to your request within one month.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please refer to our Cookie Policy.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure payment processing systems
• Regular data backups and disaster recovery procedures

International Data Transfers

As we operate primarily within the European Union, most data processing occurs within the EU/EEA. When we do transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or need to contact us regarding privacy matters, please reach out using the contact information below:

Supervisory Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.